1. Overview & 30-Day Return Guarantee

At Baseball Kit Store | Fan Edition, reachable at baseballkitstore.com, we are dedicated to delivering high-grade fan jerseys, classic replica game gear, and custom stitched baseball apparel. We offer a 30-day return policy, meaning you have 30 calendar days after receiving your item to request a return or size exchange.

2. Return Eligibility Criteria

To qualify for a successful return or exchange, your item must meet the following standard requirements:

• The jersey must be unworn, unwashed, unused, and free from any perfumes, smoke, or laundry detergent scents.
• All original tags, labels, and protective packaging must remain fully intact and attached.
• Proof of purchase (order confirmation email or order number) is required for processing.

3. How to Initiate a Return

Follow these quick steps to submit a return request:

1. Send an email to our support team at jerseyhelp@outlook.com within 30 days of receiving your order parcel.
2. Include your Order Number, item details, and the reason for return (please attach clear photos if there is a defect or sizing issue).
3. Our customer service team will review your request within 24 business hours and provide you with return authorization and facility instructions.

Please note: Items returned back to us without prior authorization via email cannot be processed.

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a wrong item, defective stitching, or damaged product, contact us immediately at jerseyhelp@outlook.com with your order number and photo evidence.

Upon verification, we will immediately arrange a free replacement or full refund with zero extra cost to you.

5. Outbound Shipping Rates & Return Costs

• Outbound Shipping Terms: We charge a flat rate shipping fee of $6.00 for orders under $59.00 USD. Orders $59.00 USD and up automatically qualify for FREE standard shipping!
• Customer Preference Returns: If a return is initiated due to customer choice (e.g., change of mind or ordering the wrong size), the customer is responsible for the return shipping postage to our designated facility.
• Store Error / Defect Returns: If the return is caused by our mistake (damaged garment, wrong item shipped, or incorrect size sent), Baseball Kit Store will cover all return shipping costs.

6. Size Exchange Assistance

We want to ensure your game-day fit is perfect! If your fan jersey does not fit as expected—including our complete menswear sizing range up to 3XL—you may request a size exchange within 30 days. Reach out to jerseyhelp@outlook.com for sizing advice and exchange authorization.

7. Refund Processing & Timing

Once your returned item is received and inspected at our quality center, we will send an email notification regarding status approval. Approved refunds will be automatically credited back to your original payment method (American Express, JCB, Mastercard, or VISA) within 3 to 7 business days.

8. Order Cancellations & Address Edits

Orders can be canceled or updated within 12 hours of submission by emailing jerseyhelp@outlook.com. Once an order enters custom stitching or carrier dispatch (standard international delivery takes 7 to 15 business days), it cannot be canceled mid-transit and must follow our standard return process upon arrival.

9. Contact Information

For any questions regarding our return guidelines or order assistance, feel free to contact us: